Andrew Rieser

Andrew Rieser
President and Co-Founder, Mountain Point
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Know Your Customers, Industry 4.0 Edition

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First Published on IndustryWeek, Jun 05, 2018 Read More

How Manufacturers Can Revolutionize Channel Sales Through E-Commerce

E-commerce For Manufacturing Webinar
We recently partnered with IndustryWeek and Salesforce to host a free webinar on practical steps manufacturers can take to revolutionize channel sales and move from a product-centered to a customer-focused business model! Read More

Manufacturing Processes & Thinking: Beyond the Shop-Floor

In 1972 Theodore Levitt and the Harvard Business Review (HBR) published a piece on Customer Service titled - Production-Line Approach to Service. Read More

Salesforce for Manufacturing & Cloud ERP Systems Propel Digital Transformations

By Andrew Rieser, President, Mountain Point Read More

Forget Predictions - Here's One Certainty!

Forget the “Top Ten Predictions for Manufacturing in 2018” lists. Here is one certainty you can count on.   Read More

There's no reversing technological progress - Manufacturers need to catch up!

The economic anxiety over Artificial Intelligence (AI) and the relentless pace of automation is real and shouldn’t be dismissed. Read More

IDC Report: Salesforce Ecosystem Driving Economic Growth in the Manufacturing Vertical

Earlier today, IDC released a white paper outlining the massive impact of the Salesforce economy, which is projected to support 3.3 million new jobs and $859 billion in new business revenue over the next five years. Within the manufacturing sector, Salesforce is estimated to drive more than $159 billion in revenue and generate nearly 640,000 jobs. As the partner of choice for the manufacturing... Read More

Generating Quote PDFs in Salesforce1

Salesforce added the ability to create quotes in Salesforce1 in the Winter ‘17 Release. Unfortunately, it does not support creating/viewing quote PDFs. You also cannot email an existing quote to a contact. This can be problematic for those who are working in the field and need this functionality. Thankfully, there is a lightweight solution available for this issue. Read More

Industry Reflections on National Manufacturing Day

Industry 4.0 is here, yet most manufacturers are still struggling to “Do More with Less.” Read More

3 Crucial Steps to Managing Lead Engagement in Salesforce

Are you worried about where your Lead information is going and whether your reps are following up with the leads you give them? You’ve just returned from a trade show and you’re excited to start shuffling this new list of interested leads off to your sales team and have them follow up with each new prospect. You get to the office, hand the sales manager the list, and sit down at your desk feeling... Read More