Some great quotes/excerpts....
- "New Workers. New Devices. No More Servers. Usually a single inflection point is hard to grapple with. Today's enterprises have three."
- IT and end users need a "social contract"... "applications must run on any device, identity can extend anywhere, and data is always accessible."
- "For those leaders and organizations that do make the leap, IT will become more competitive and valued than ever before."
- "Ultimately there may be little choice in the matter. With the technology inflection points we're facing today, the IT organizations that will thrive going forward will be those that can navigate these shifts by putting the user at the center."
If you enjoyed this article, also be sure and check out one of Aaron's older HBR posts "How to Compete When IT is Abundant"