How Voice-Directed Solutions Can Help Manufacturers Reduce Downtime

Data In Depth guest Alex Reneman digs into ways manufacturers can combine data and voice-directed solutions to assist when the supply chain may be disrupted.
When supply chains face external disruptions, voice-directed solutions can get them back on track For the latest episode of our manufacturing podcast, Data In Depth, we sat down with Alex Reneman from Mountain Leverage. Alex explores how manufacturers can leverage voice-directed solutions to reduce downtime in the supply chain. He discussed how these solutions are particularly effective when... Read More

Setting Up Einstein ChatBot

Automating responses, guiding customers through interactions, and providing record details are all something that any company with chat support wants. But how do you do it? Read More

Increasing Productivity and Organizational Alignment with Automation

Data In Depth guest Mendy Ezagui  shares how manufacturers can employ and adapt automation to increase productivity
Aligning People, Processes, Technology, and Data Can Help You Do More and Do Better For the latest episode of our manufacturing podcast, Data In Depth, we sat down with Mendy Ezagui with Nucleus Technologies and Rapid Logistics Couriers. Mendy digs into automation strategies manufacturers can employ to streamline internal processes and increase productivity. He also discussed the importance of... Read More

Sales Agreements & Account Forecasting

Manufacturing CRM Sales Agreements and Forecasting
Salesforce has a vertical now aligned for Manufacturers, providing Sales Cloud with two new additional features; Sales Agreements and Account Forecasting. Salesforce is not stopping there, as time progresses, Manufacturing Cloud will grow to have more functionalities to better support Manufacturers utilizing this specific cloud - CRM for Manufacturers! Let's take a deeper dive into these two... Read More

Einstein Opportunity Scoring

Salesforce Einstein Opportunity Scoring
The amount of information available to us continues to grow exponentially. That can allow companies to obtain more leads and opportunities quickly, but it can also be overwhelming. With the ever-expanding stockpile of data, the critical question becomes, how do we manage it all? How do our sales reps know what opportunities to prioritize in what may seem like an endless sea? Einstein Opportunity... Read More

Einstein Discovery Stories and Insights

Salesforce Einstein Discovery
Einstein Discovery allows users to gain insight into their data quickly and make better-informed decisions regarding their business. While very complex data questions may still require the assistance of a data scientist, Einstein Discovery puts the power of analytics in the hands of those individuals who own the data — allowing you to make smart decisions on the go without needing to create... Read More

Creating a Data-Driven Marketing Strategy

Data In Depth guest Lisa Arthur discusses creating a data-driven marketing strategy for manufacturing.
How Manufacturers Can Use Data to Survive and Thrive For the latest episode of our manufacturing podcast, Data In Depth, we sat down with Lisa Arthur, marketing expert and advisor for Scoutbee. Lisa shared tips for manufacturers to create a data-driven marketing strategy, including ways to use data to create informed buyers. She dug into key steps for building a data-driven plan including getting... Read More

Quip vs Google Docs

The ongoing battle for which Cloud-based provider to use for documents is something that we always get asked about. Should I pay for Quip? How is it better than Google Suite? Can’t I do the same in Google Suite? Well, if you have any of those questions or are just trying to understand what Quip is, then you’re in the right spot. Before we dive into Quip, let’s talk about Google Suite. Read More

How Lodge Cast Iron Harnessed the Salesforce Platform & Increased Holiday Sales by Over 92%

Lodge Cast Iron Success Story
Lodge Puts Customer Experience at the Center of Everything They Do Lodge Cast Iron puts one thing above all else: customer satisfaction. They knew they wanted to use Salesforce to better connect with customers and enhance customer service. So they turned to Mountain Point to assist with implementing a broad range of solutions all unified through the Salesforce platform. And it paid off. With... Read More

Our ERP Launch may be delayed, but we're still human in these times of uncertainty

Happy Customer
Travel was planned, months of hard work were behind us and the exciting "go-live" of Arch Fab's new Cloud ERP was going to be celebrated.  Unfortunately the global pandemic had other plans and we had to delay.    Read More