How Pro-Tech is Using Rootstock ERP to Improve Efficiency and Drive Sales

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ROI and Outcomes When Pro-Tech's business started growing rapidly, they knew they needed to build an infrastructure to scale. They turned to Rootstock Cloud ERP and Mountain Point to help them put the right people, processes, technology, and analytics in place to position their company for long-term success. Check out Pro-Tech's ROI and Outcomes Success Story to see how they did it — and what... Read More

Top 10 Manufacturing Podcasts

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The best podcasts for manufacturers We recently launched a brand new podcast, Data in Depth.  And it got us thinking about the other manufacturing podcasts we listen to, learn from, and love.  Want more industry insight on your playlist? Check our roundup of the top 10 manufacturing-focused podcasts. Read More

Manufacturing Cloud Integrations

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360-Degree Business Insight A new episode of Data In Depth, our data-focused podcast is live! In this episode, we talk with Shekar Hariharan, VP of Product Marketing at Jitterbit. Shekar highlights the crucial role data integrations and APIs play in driving innovation, efficiency, and agility in the manufacturing sector. In this 17-minute podcast, Shekar and Andrew Rieser, host and Mountain Point... Read More

Managing Data in Salesforce: Key Terms and Processes

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As a system of engagement, Salesforce has long been best in class. Manufacturers across the globe use Salesforce to manage relationships with prospects, customers, vendors, influencers, and channel partners. Read More

New Podcast tackles data and analytics in manufacturing

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Data in Depth: Big Data for Manufacturers Data in Depth explores the world of advanced analytics, business intelligence, and machine learning in the manufacturing industry. In each episode, we talk with industry leaders and analytics experts to help manufacturers gain a 360-degree view of the shop floor, their business processes, and their customers. We dig into the concepts of descriptive,... Read More

Demo: Field Service Lightning

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Real-time Communication Between Your Home Office and Field Service Team 10-minute video Read More

Demo: A Self-Service Portal for B2B Customers

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Providing Real-Time Customer Updates through Salesforce Communities 6-minute video Read More

Cloud Manufacturing: Is 2019 the Year of the Manufacturing Platform?

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Spoiler: YES… but it’s more like the Cloud Manufacturing DECADE In a recent article, Forbes called 2019 the Year of the Manufacturing Platform. In this episode of Q&A Friday, we talk through what that means and hit on the trends that will likely define the next decade of manufacturing. Read More

Customer success: it’s probably part of your company’s talking points… but how do you make it part of your culture?

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Customer success, happiness, and engagement are probably already top priorities for your customer support reps. But what about your delivery and service teams? Or team members who are two or three levels removed from interacting with your clients or end users? Read More

Q&A Friday: Digging into the Rootstock Customer Service Console

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How did Matouk reduce calls to their customer service department by 80% and provide a better customer experience? Using a Customer Service Console! In this episode of our “Q&A Friday” series, we chat with our Principal ERP Consultant, Tony, about how the Rootstock Customer Service Console can help companies cut down on overhead AND improve customer experience. Read More
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