Know Your Customers, Industry 4.0 Edition

Know-Your-Customer_1280x720-v2
First Published on IndustryWeek, Jun 05, 2018 Read More

Customer Experience

Like most consumers, I first began my research of a product online.  This time it was for my next coffee home brewing system. I zeroed in on Keurig and explored the different features, functionality, and price-points on their website. Once I narrowed down my selection I located a local distributor (Bed Bath and Beyond - we always get their mailers with a 20% off coupon) and went and made my... Read More
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