Manufacturing Processes & Thinking: Beyond the Shop-Floor

In 1972 Theodore Levitt and the Harvard Business Review (HBR) published a piece on Customer Service titled - Production-Line Approach to Service. Read More

Salesforce for Manufacturing & Cloud ERP Systems Propel Digital Transformations

By Andrew Rieser, President, Mountain Point Read More

IDC Report: Salesforce Ecosystem Driving Economic Growth in the Manufacturing Vertical

Earlier today, IDC released a white paper outlining the massive impact of the Salesforce economy, which is projected to support 3.3 million new jobs and $859 billion in new business revenue over the next five years. Within the manufacturing sector, Salesforce is estimated to drive more than $159 billion in revenue and generate nearly 640,000 jobs. As the partner of choice for the manufacturing... Read More

Generating Quote PDFs in Salesforce1

Salesforce added the ability to create quotes in Salesforce1 in the Winter ‘17 Release. Unfortunately, it does not support creating/viewing quote PDFs. You also cannot email an existing quote to a contact. This can be problematic for those who are working in the field and need this functionality. Thankfully, there is a lightweight solution available for this issue. Read More

Industry Reflections on National Manufacturing Day

Industry 4.0 is here, yet most manufacturers are still struggling to “Do More with Less.” Read More

3 Problems with Inflated Sales Pipelines

Your Sales Pipeline is more than just a number. Make sure you're not hurting your business by over inflating your pipeline. Read More

Independent Representatives and Distributors (Communities)

GOAL: Track total internal and external sales data in order to align all team members with current goals. Read More

Warranty Registration and Drop Ships

GOAL: Build brand loyalty by identifying, tracking, and connecting with end users. Read More

Projects - Influencers, Distributors, Activities, and Data

GOAL: Effectively manage Project Influencers, Distributors, Activities, and Data. Read More

Trailhead Tracker

Salesforce has given companies of all size, industry, and location the ability to boost their productivity levels and achieve objectives they’ve never been able to comprehend. The cloud-based solution promotes itself as the leading CRM solution that can drive your company to unparalleled success. However, some companies are still lagging to see this success and the reason is almost always tied to... Read More
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