Managing Data in Salesforce: Key Terms and Processes

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As a system of engagement, Salesforce has long been best in class. Manufacturers across the globe use Salesforce to manage relationships with prospects, customers, vendors, influencers, and channel partners. Read More

Demo: Field Service Lightning

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Real-time Communication Between Your Home Office and Field Service Team 10-minute video Read More

3 Formulas for Comparing Sales Data In Salesforce

Year-to-Date
Comparing Sales Month over Month (MoM), Year over Year (YoY), and Year to Date (YTD) over the Previous Year to Date Read More

4 Ways Salesforce Can Help Manufacturing Companies Go Mobile

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This morning, I drove through the Starbucks drive-thru on my way to work and handed my phone to the barista. She scanned the barcode on my screen, handed me a caramel iced coffee with 2% milk, and I enjoyed a blissful moment of consumer satisfaction as I saw new rewards points rack up. Their delicious coffee, hipster tunes, and well-designed stores are great. But the main thing that draws me (and... Read More

Building customer connections through outbound sales

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  Outbound sales is hard. But with the right attitude and preparation, your sales reps are more likely to build solid customer connections. If your outbound sales team is like most, cold-calling is probably their least favorite activity. But in the manufacturing sector, it’s often a necessary and effective component in a well-rounded sales strategy. Read More

Data Integration and Channel Management the focus of Salesforce Circles of Success for Manufacturing event

On October 25, we partnered with Salesforce to host the second manufacturing-focused Salesforce Circles of Success event in Atlanta. The conversation centered on data integration and channel management. Read More

Dreamforce 2018: 6 Sessions for Manufacturers to Watch

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Dreamforce 2018 brought news of exciting Salesforce product developments that can help manufacturers improve their business models, processes and, most importantly, their bottom lines. We see these 6 recordings as being especially relevant sessions for manufacturers trying to shape their digital strategy. Whether your manufacturing company is looking to streamline your back office, adopt a... Read More

How to Handle Big Data, Before It Handles You

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First Published in IndustryWeek, August 20th, 2018 Written by Mountain Point President, Andrew Rieser Read More

Manufacturing Processes & Thinking: Beyond the Shop-Floor

In 1972 Theodore Levitt and the Harvard Business Review (HBR) published a piece on Customer Service titled - Production-Line Approach to Service. Read More

Salesforce for Manufacturing & Cloud ERP Systems Propel Digital Transformations

By Andrew Rieser, President, Mountain Point Read More
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