Building customer connections through outbound sales

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  Outbound sales is hard. But with the right attitude and preparation, your sales reps are more likely to build solid customer connections. If your outbound sales team is like most, cold-calling is probably their least favorite activity. But in the manufacturing sector, it’s often a necessary and effective component in a well-rounded sales strategy. Read More

Data Integration and Channel Management the focus of Salesforce Circles of Success for Manufacturing event

On October 25, we partnered with Salesforce to host the second manufacturing-focused Salesforce Circles of Success event in Atlanta. The conversation centered on data integration and channel management. Read More

Dreamforce 2018: 6 Sessions for Manufacturers to Watch

Dreamforce 2018 brought news of exciting Salesforce product developments that can help manufacturers improve their business models, processes and, most importantly, their bottom lines. We see these 6 recordings as being especially relevant sessions for manufacturers trying to shape their digital strategy.Whether your manufacturing company is looking to streamline your back office, adopt a digital... Read More

Key Areas of Salesforce Data Management: An Overview

There are probably a variety of strategic reasons why you have (or are considering) adopting the Salesforce platform. Common hurdles include driving effective and consistent processes, enhancing visibility across teams, and scaling your model to meet market demand. Whatever the driving concepts are, the underlying issue that touches them all is Data Management. Read More

How to Handle Big Data, Before It Handles You

First Published in IndustryWeek, August 20th, 2018 Written by Mountain Point President, Andrew Rieser Read More

Manufacturing Processes & Thinking: Beyond the Shop-Floor

In 1972 Theodore Levitt and the Harvard Business Review (HBR) published a piece on Customer Service titled - Production-Line Approach to Service. Read More

Salesforce for Manufacturing & Cloud ERP Systems Propel Digital Transformations

By Andrew Rieser, President, Mountain Point Read More

IDC Report: Salesforce Ecosystem Driving Economic Growth in the Manufacturing Vertical

Earlier today, IDC released a white paper outlining the massive impact of the Salesforce economy, which is projected to support 3.3 million new jobs and $859 billion in new business revenue over the next five years. Within the manufacturing sector, Salesforce is estimated to drive more than $159 billion in revenue and generate nearly 640,000 jobs. As the partner of choice for the manufacturing... Read More

Generating Quote PDFs in Salesforce1

Salesforce added the ability to create quotes in Salesforce1 in the Winter ‘17 Release. Unfortunately, it does not support creating/viewing quote PDFs. You also cannot email an existing quote to a contact. This can be problematic for those who are working in the field and need this functionality. Thankfully, there is a lightweight solution available for this issue. Read More

Industry Reflections on National Manufacturing Day

Industry 4.0 is here, yet most manufacturers are still struggling to “Do More with Less.” Read More
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